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IP Telephony

Today’s business climate requires a rethink of the way that IT infrastructures support organisations’ business needs. Most companies place emphasis on need to lower their communications costs while increasing the productivity of their employees.

If your organisation is concerned about rocketing telecommunications costs and a lack of functionality in your existing PBX, integrated IP Telephony could be a solution to the problem. The convergence of voice, video and data over IP offers new ways for organisations to communicate with customers and business partners that creates new opportunities, reduces costs and improves efficiency.

InfoTouch helps organisations to exploit the advantages of voice communication over IP, and to migrate in a cost-effective manner from legacy technologies such as TDM and Centrex to IP Telephony. We assess, migrate, integrate, secure and manage IP Telephony to help clients mitigate the risk of end-of-life PBXs and reduce the operational costs associated with managing and administrating multiple networks.

Our Approach
  • A convergence readiness assessment
  • A proven methodology for deploying IP Telephony
  • An approach for securing IP Telephony
  • Call control and billing tools
  • A Managed Service for IP Telephony